FAQ

How long does shipping take?

Orders are processed within 1-2 business days. Standard delivery typically takes 7-15 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships.

What's your return policy?

We offer 30-day returns on all products. If something isn't right, contact us within 30 days of delivery and we'll walk you through the return or exchange process.

How do I track my order?

Once your order ships, you'll get a confirmation email with a tracking link. You can also reach out to us anytime at the email on our Contact page for an update.

Are your products safe to use?

Yes. Each product page includes usage guidance. If you have a medical condition, are pregnant, or have concerns about using a heat or massage device, we recommend checking with your doctor first.

Do you offer warranties on electronics?

If a product arrives damaged or stops working properly within 30 days, contact us and we'll sort out a replacement or refund.

What payment methods do you accept?

We accept all major credit and debit cards, as well as other secure checkout options available at checkout.

How do I contact you?

Reach out any time through our Contact page and we'll get back to you as soon as we can.